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Privacy Policy

Version dated February 23, 2024

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The protection of your personal data is of particular concern to me. Therefore, I process your data exclusively on the basis of the applicable legal provisions (EU General Data Protection Regulation GDPR, TKG 2021). In this privacy policy, I inform you about the most important aspects of data processing within the scope of my activities.

The use of my website is generally possible without providing personal data. If you enter personal data, such as for the purpose of contacting me or subscribing to a newsletter, I will only pass on the necessary information to companies that process data on my behalf (e.g., sending newsletters). I only commission companies that comply with the General Data Protection Regulation.

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Encrypted Transmission

For security and data protection reasons, this website uses SSL encryption, which prevents third parties from intercepting and reading the data you enter during transmission. You can recognize the active encryption by the padlock icon or similar symbols in your browser's address bar.

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Contacting Me

When you contact me via the website form, email, or other means, the data you provide (name, telephone number, email address, and your message) will be stored by me for the purpose of processing the inquiry and for follow-up questions for 6 months (in general) to a maximum of 1.5 years (only for Astrological Consultation). If a contract arises from the inquiry, the statutory retention periods apply. I do not disclose this data without your consent. The data processing is based on Art 6 para 1 lit b (contract performance) and Art 6 para 1 lit a (consent) of the GDPR.

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Server Logs

The server hosting this website stores information automatically transmitted by your browser, in so-called log files. These include:

Browser type and version

Operating system used

The page (URL) you came from

The IP address of the accessing computer

Time of the request

These data serve exclusively for the technical monitoring of the web server (load, optimization, error detection, security) and are absolutely necessary for this purpose. They are not linked to other data sources, so they cannot be assigned to individual persons. They are deleted after three months.

The data processing is based on Art 6 para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the proper and secure functioning of the website.

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Operation of the Website by WIX

This website is hosted by Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel. When you visit my website, WIX collects the following data for billing, troubleshooting, and statistical visitor tracking purposes:

  • IP address

  • Date and time of access

  • Used browser and operating system (User Agent String)

  • Installed fonts

  • MIME types

  • Browser language and timezone

  • Installed browser plugins

  • Screen resolution

  • HTTP header

 

WIX processes this data on global servers.

The data processing is based on Art 6 para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the appealing and technically flawless presentation of a website for marketing purposes.

I have concluded a data processing agreement with WIX, in which WIX commits to comply with the standard contract clauses defined by the EU Commission.

For further information, please refer to the WIX Privacy Policy at https://www.wix.com/about/privacy.

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Appointment Scheduling

For appointment scheduling, I use the services of Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel:

WIX processes the data you enter (name, email address, phone number, and optionally your message) for the purpose of scheduling an appointment. This information is forwarded to me.

WIX also processes access logs (as described under "Server Logs"), sets cookies, and uses Google Analytics for statistical tracking of your website usage. The purpose of this data processing is to provide the service, i.e., appointment booking, and to comply with legal regulations. Details on the use of data by WIX can be found here: https://www.wix.com/about/privacy.

The data processing is based on Art 6 para 1 lit b (contract performance) and Art 6 para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective booking of appointments by my customers.

I retain the data from an appointment booking until the end of the statutory retention period (7 years). WIX only stores the data as long as it is absolutely necessary to provide the service or for the other purposes mentioned above.

I have concluded a data processing agreement with WIX, in which WIX commits to comply with the standard contract clauses defined by the EU Commission.

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Using Zoom for Consultation

I use the online video conferencing solution Zoom for consultation sessions. Zoom is a service provided by Zoom Video Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, CA 95113, USA.

When communicating using Zoom, the conversation contents (audio and video) are encrypted so that only the participants can access them. Recordings are only made upon the customer's request.

However, Zoom also processes information provided by you, such as name, telephone number, or email address, and automatically collected data such as your IP address, the MAC address of the device used, operating system, client software used, camera, microphone, and speaker types, whether you transmit sound via telephone or VoIP, and whether you participate in the conversation with or without video. Additionally, the duration of the conversation, your name in the conversation, and the contents of the chat are processed.

The data processing is based on Art 6 para 1 lit b (contract performance) and Art 6 para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective conduct of online meetings via the internet.

Zoom only stores the data as long as it is absolutely necessary to provide the service or for the other purposes mentioned above.

I have concluded a data processing agreement with Zoom, in which Zoom commits to comply with the standard contract clauses defined by the EU Commission.

For further details on data processing by Zoom, please refer to: https://zoom.us/de-de/privacy.html.

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Google Maps

I use Google Maps on my website, which is a map service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This allows me to show you the location of my business and provides you with the opportunity to calculate a route to me. Data processing is based on Art 6 para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the appealing design of the website.

When you click on the map and thereby indicate your consent, your IP address, the viewed location, and your geographical position, and possibly other data, are transferred to Google in the USA. If you request a route calculation, your entered starting point is also transmitted. Additionally, a cookie is set that allows Google to recognize you.

Once the map is loaded, your IP address, the viewed location, and your geographical position, and possibly other data, are transmitted to Google in the USA. If you request a route calculation, your entered starting point is also transmitted. Additionally, a cookie is set that allows Google to recognize you.

Please also refer to the Google Privacy Policy at https://www.google.com/intl/de/policies/privacy/, where you can find further information about the processed data.

The data processing is based on Art 6 para 1 lit f (legitimate interest) of the GDPR. The legitimate interest is that my customers can easily find their way to me.

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Cookies

My website uses so-called cookies. These are small text files that are stored on your device through your browser. They do not cause any harm.

I use cookies to make my offer user-friendly. Some cookies remain stored on your device until you delete them. They allow me to recognize your browser on your next visit.

Some of these cookies are necessary for the operation of the website and store your consent to non-essential cookies, the language you have chosen, and serve the login. If you do not want necessary cookies to be stored, you can set up your browser to inform you about the setting of cookies and only allow this in individual cases.

The legal basis for the use of necessary cookies is Art 6 para 1 lit f (legitimate interests) of the GDPR. Legitimate interests within the meaning of the GDPR are the proper and secure functioning of the website and the optimization of my offer.

Furthermore, additional cookies that are not necessarily required for the operation of the website may be stored with your consent only. Details can be found in the following sections.

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Google Tag Manager

For the purpose of effectively configuring the analysis services described below, I use the Google Tag Manager on this website, a service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

The Tag Manager is primarily used to transmit data to the analysis services described below, Google Analytics, and Google Ads. It only processes data to the extent technically necessary, especially the IP address of the accessing computer. The data passed on to the configured services are not analyzed or stored.

I have entered into a data processing agreement with Google, in which Google commits to comply with the standard contract clauses defined by the EU Commission.

The data processing is based on Art 6 para 1 lit a (consent) of the GDPR.

You can find Google's terms of use and further information on data protection at the following links:

https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/ and

https://www.google.com/intl/en/policies/privacy/

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Google Analytics

With your consent, my website uses functions of the web analysis service "Google Analytics" provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used to enable an analysis of the website usage by your visitors. The information generated by the cookies about your use of the website will be transmitted to and stored by the provider's servers.

If you have consented to the use of Google Analytics, cookies will be set in your browser that identify you on a return visit to my website and allow me to distinguish and analyze visitors based on what you have viewed on my website during previous visits. As the privacy of my users is important to me, this data is pseudonymized, meaning I cannot assign it to specific individuals and do not know who the respective visitor was.

I have enabled the "IP anonymization" function on this website. This means that your IP address will be truncated before being transmitted to the USA and cannot be assigned to a specific person anymore. Only rough localization is possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

I have entered into a data processing agreement with Google, in which Google commits to comply with the standard contract clauses defined by the EU Commission.

The data processing is based on the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) of the GDPR.

Your data will be deleted 2 months after the end of the customer relationship.

You can find Google's terms of use and further information on data protection at the following links:

https://www.google.com/analytics/terms/ and http://www.google.com/intl/en/policies/privacy/

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Data Storage for Accounting Purposes

For accounting purposes, the following customer data is stored by me:

Name, address, bank details, turnover including invoice number, purposes of use, and other information related to financial transactions;

This data will not be disclosed, except for transmission to my tax advisor for accounting purposes and to fulfill my tax obligations. The data is stored exclusively within the EU.

The data provided by you is necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, I cannot conclude and fulfill the contract with you.

All data from a contractual relationship will be stored until the end of the statutory retention period (7 years).

The storage of the aforementioned data takes place:

  • On encrypted, password-protected, and physically secured local computer systems or portable computers.

  • In encrypted and password-protected cloud solutions provided by Microsoft (Microsoft Ireland Operations Limited, Atrium Block B, Carmenhall Road, Sandyford Industrial Estate, Dublin 18, Ireland). The data is exclusively stored on servers within the EU. I have entered into a data processing agreement with Microsoft, in which Microsoft commits to complying with the standard contractual clauses defined by the EU Commission. You can find Microsoft's privacy policy here.

The data processing is based on Article 6(1)(c) (legal obligations) of the GDPR as well as Article 6(1)(b) (necessary for the performance of a contract) of the GDPR.

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Data processing in the context of order fulfillment and customer support for Beyond Contacts

For the purpose of conducting and billing Beyond Contacts, I process the following personal data, which either have been created by me or provided by you:

  • Name

  • Email address

  • Phone number

  • Communication history via email or SMS messenger service

  • Communication via Zoom

This data is a prerequisite for order fulfillment and customer support, which cannot take place without this information.

Your data will be retained for 6 months after the end of the customer relationship.

The legal basis for processing this personal data is Article 6, Paragraph 1, lit b GDPR (performance of a contract).

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Data processing in the context of order fulfillment and customer support for Astrology Consultation - Personality and Transits

For the purpose of conducting and billing Astrology Consultation - Personality and Transits, I process the following personal data, which either have been created by me or provided by you:

  • Name

  • Email address

  • Phone number

  • Date of birth, time of birth, place of birth

  • Communication history via email or SMS messenger service

  • Communication via Zoom

This data is a prerequisite for order fulfillment and customer support, which cannot take place without this information.

Your data will be retained for 1.5 years after the end of the customer relationship.

The legal basis for processing this personal data is Article 6, Paragraph 1, lit b GDPR (performance of a contract).

 

Data processing in the context of order fulfillment and customer support for a Group Session Beyond Contacts

For the purpose of conducting and billing Group Session Beyond Contacts, I process the following personal data, which either have been created by me or provided by you:

  • Name

  • Email address

  • Phone number

  • Communication history via email or SMS messenger service

  • Communication via Zoom

This data is a prerequisite for order fulfillment and customer support, which cannot take place without this information.

Your data will be retained for 6 months after the end of the customer relationship.

The legal basis for processing this personal data is Article 6, Paragraph 1, lit b GDPR (performance of a contract).

 

Data processing in the context of order fulfillment and customer support for Individual Training - Learning Mediumship

For the purpose of conducting and billing Individual Training - Learning Mediumship, I process the following personal data, which either have been created by me or provided by you:

  • Name

  • Email address

  • Phone number

  • Communication history via email or SMS messenger service

  • Communication via Zoom

This data is a prerequisite for order fulfillment and customer support, which cannot take place without this information.

Your data will be retained for 6 months after the end of the customer relationship.

The legal basis for processing this personal data is Article 6, Paragraph 1, lit b GDPR (performance of a contract).

 

Data processing in the context of order fulfillment and customer support for Beginners Practice Circle (Mediumship)

For the purpose of conducting and billing Beginners Practice Circle (Mediumship), I process the following personal data, which either have been created by me or provided by you:

  • Name

  • Email address

  • Phone number

  • Communication history via email or SMS messenger service

  • Communication via Zoom

This data is a prerequisite for order fulfillment and customer support, which cannot take place without this information.

Your data will be retained for 6 months after the end of the customer relationship.

The legal basis for processing this personal data is Article 6, Paragraph 1, lit b GDPR (performance of a contract).

 

Your Rights

You have the fundamental rights to information, correction, deletion, restriction, data portability, revocation, and objection. Corresponding inquiries can be addressed to the email address contact@kensho.at.

If you believe that the processing of your data violates data protection law or if your data protection rights have otherwise been violated, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

 

You can reach me at the following contact details:

Verena Geyer, BA

Währinger Gürtel 8

1090 Wien

Tel.: 0043-681-84485770

Mail: contact@kensho.at

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